Professional
Current Courses
Online Modules
Service Learning
Professional bio/vita
Publications
Presentations
Tech Comm Archive
Personal
Family
Hobbies
Favorite Books
Books
Writing in a Visual Age was co-authored with Lee Odell of Rensselaer Polytechnic Institute. It was published in March 2005 by Bedford/St. Martin's.
Instructor's Resource Manual to accompany Writing in a Visual Age, published June 2005.
The Dynamics of Writing Review was based on my doctoral dissertation. It was published in 1998 by Ablex.
Book Chapters
"Ethnographic Research." Research in Technical Communication . ATTW Contemporary Studies in Technical Communication. Laura Gurak and Mary Lay, Eds. Westport, CT: Praeger Press, 2002.
"On Taking Organizations Seriously: Organizations as Social Contexts for Technical Communication." Theory, Practice, and Program Design in Technical Communication: Foundations for Teaching an Emergent Discipline . ATTW Contemporary Studies in Technical Communication, Volume 1. Katherine E. Staples and Cezar M. Ornatowski, eds. Ablex. 1997. (Teresa M. Harrison and Susan M. Katz)
Articles in Refereed Journals
"Creating Appropriate Graphics for Business Situations." Business Communication Quarterly. March 2008.
"Assessing Online Modules for the Teaching of Business Communication" Journal of Business and Technical Communication. January 2008)
"Are most employers really conducting behavioral interviews?" NACE (National Association of Colleges and Employers) Journal. October 2007.
"Optimizing ROI of Time-to_market Practices." Research Technology Management (May-June 2005). (Susan M. Katz, Robert Casey, and Lynda Aiman-Smith)
"Service-learning Partnerships: Is There a Snake in the Garden?" NSEE (National Society for Experiential Education ) Quarterly . 27 (1): (Fall 2001). (Susan M. Katz and Paul J. Organ)
"Moving from Print to Digital Media." Works and Days , Special Issue, The Future of Narrative Discourse: Internet Constructs of Literacy and Identity, edited by Gian S. Pagnucci and Nicholas Mauriello. 17/18 (33-36): 1999-2000. (Susan M. Katz and Lee Odell)
"A Newcomer Gains Power: An Analysis of the Role of Rhetorical Expertise." The Journal of Business Communication 35 (4): 1998.
"How Newcomers Learn to Write: Resources for Guiding Newcomers" IEEE Transactions on Professional Communication 41(3): 1998.
"Learning to Write in Organizations: What Newcomers Learn about Writing on the Job." IEEE Transactions on Professional Communication 41(2): 1998.
"Games and Strategies for Teaching Invention." Language Arts Journal of Michigan , Fall 1995. (Susan M. Katz and Leslie Richardson)
"The Entry-Level Engineer: Problems in Transition from Student to Professional." Journal of Engineering Education , 1:3 July 1993.
Sponsored Case Studies
"Becoming a Champion: A Model for Managing Innovation." Center for Innovation Management Studies. (Susan M. Katz, Lotfi Belkhir, and Lynda Aiman Smith)
"There's Gotta Be a Better Way: Easing Technology Transfer." Center for Innovation Management Studies. (Susan M. Katz, Sharon Roest, and Lynda Aiman-Smith)
Reprints
"The job interview: Are we giving students a realistic picture of what to expect?" Reprinted in the Gordon College Newsletter, December 2007.
"Moving from Print to Digital Media." Reprinted in Gian S. Pagnucci and Nicholas Mauriello, eds., Re-Mapping Narrative: Technology's Impact on the Way We Write. Cresskill, NJ: Hampton Press. 2005. (Susan M. Katz and Lee Odell)
"Writing Review as an Opportunity for Individuation" (Chapter 5 in The Dynamics of Writing Review ). Reprinted in Tim Peeples (Ed.), Professional Writing and Rhetoric: Readings from the Field (pp. 103-170). New York: Longman, 2003.
Papers in Conference Proceedings
"Multi-modal Program Review and Assessment." Proceedings of the 34th Annual Conference of the Counci of Programs in Technical and Scientific Communication. October 2007.
"Learning Discourse Conventions: The Socialization of Technical Writers." 42nd Annual Conference Proceedings , Washington, DC: Society for Technical Communication, April 1995.
"The Effect of Experience and Hierarchical Position on the Writer's Perception of the Writing Process." IPCC 92 Conference Record , Santa Fe: IEEE Professional Communication Society, October 1992.
Book Reviews
Writing in the Real World: Making the Transition from School to Work by Anne Beaufort. Reviewed in Issues in Writing , 11 (2), 2001.
Other Floors, Other Voices: A Textography of a Small University Building by John M.Swales. Reviewed in Journal of Business Communication , 36 (4), 1999.
Last updated 2/12/09