Tech Comm Archive
Students in the Fall 2002 section of ENG512 Research and Theory in Professional Communication suggested that it would be useful for students to see a list of all readings that have been assigned in past sections of this course. Subsequently, students who have completed the course have told me that they wished they had access to the list--so here it is. The list includes readings from sections of ENG512 in F97, 98, 99, 00, 01, 02 and S02. I have also included a few articles recommended to me by students in the course. Warning: This is in no way meant to be a complete bibliography of relevant material!
All entries are listed alphabetically by author within the following topics.
INTRODUCTION TO TECHNICAL COMMUNICATION
Education in Technical Communication
The Professional Communicator
Transitions
Writing in the Professions
RESEARCH IN PROFESSIONAL WRITING
Theories that Inform Research
The Social Approach
The Critical Approach
Other Approaches
Research Methods
Issues in Research
ISSUES IN PROFESSIONAL WRITING
Audiences and Readers
Collaboration
Cross Functional Teams
Editing
Evaluation and Testing
Gender
Genre
Information Design
Readability
Reader Characteristics
Reader-Based Design
Review and Revision
Technology
Visual Communication and Design
PROFESSIONAL RESPONSIBILITIES
Communication and Disaster
Ethical Issues
International and Intercultural Concerns
Legal Issues
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INTRODUCTION TO TECHNICAL COMMUNICATION
Education in Technical Communication
Boiarsky, Carolyn, and Michael Dobberstein. "What Else Students and Instructors Should Know." Technical Communication 45 (1998). 38-46.
Carliner, Saul. "What You Should Get from a Professionally Oriented Master’s Degree Program in Technical Communication." Technical Communication 30 (1992): 189-99.
Haselkorn, Mark. P. "The Field of Technical Communication: What It Is and How We Can Get Our Act Together." IPCC 89. Garden City, NY IEEE, 1989. 35-38.
Hayhoe, George F. "What Do Technical Communicators Need to Know?" Technical Communication 47 (2000): 151-53.
Miller, Carolyn R. "Some Thoughts on the Future of Technical Communication." Technical Communication 37 (1990): 108-11.
Barker, Thomas, and Kathryn Poe. "The Changing World of the Independent: A Broader Perspective." Technical Communication 49 (2002): 151-153.
Davis, Marjorie T. "Shaping the Future of Our Profession." Technical Communication 48 (2001): 139-44.
Faber, Brenton. "Professional Identities: What is professional about Professional Communication?" Journal of Business and Technical Communication 16 (2002): 306-337.
Fisher, Julie. "The Value of the Technical Communicator’s Role in the Development of Information Systems." IEEE Transactions on Technical Communication 42 (1999): 145-55.
Grimstead, Deborah. "Ten Tenets of Technical Communication." Technical Communication 48 (2001): 13.
Hart, Geoff. "Ten Technical Communication Myths." Technical Communication 47 (2000): 291-98.
Redish, Janice. "Adding Value as a Professional Technical Communicator." Technical Communication 42 (1995): 26-39.
Reynolds, John Frederick. "What Adult Work-World Writers Have Taught Me about Adult Work-World Writing." Professional Writing in Context: Lessons from Teaching and Consulting in Worlds of Work. Fred Reynolds, Carolyn B. Matalene, Joyce N. Magnotta, Donald C. Samson, Jr., and Lynn Beach Sadler, eds. Northwale, NJ: Erlbaum, 1995. 1-31.
Scott, Michon. "Technical Communicators as Managers in the Informated Workplace." Technical Communication 43 (1996): 83-87.
See, Edward J. "Moving to an Entrepreneurial Model: Providing Technical Information Services within a Large Corporation." Technical Communication 42 (1995): 421-25.
Doheny-Farina, Stephen. "A Case Study of One Adult Writing in Academic and Nonacademic Discourse Communities." Worlds of Writing: Teaching and Learning in Discourse Communities of Work. Carolyn B. Matalene, ed. New York: Random, 1989. 17-42.
Lutz, Jean Ann. "Writers in Organizations and How They Learn the Image: Theory, Research, and Implications." Worlds of Writing: Teaching and Learning in Discourse Communities of Work. Carolyn B. Matalene, ed. New York: Random, 1989. 113-35.
MacKinnon, Jamie. "Becoming a Rhetor: Developing Writing Ability in a Mature, Writing-Intensive Organization." Writing in the Workplace: New Research Perspectives. Rachel Spilka, ed. Carbondale: Southern Illinois UP, 1993. 41-55.
Rehling, Louise, "Exchanging Expertise: Learning from the Workplace and Educating It, Too." Journal of Technical Writing and Communication 28 (1999): 385-93.
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Writing in the Professions
Doheny-Farina, Stephen. "Creating a Text/Creating a Company: The Role of Text in the Rise and Decline of a New Organization." Textual Dynamics of the Professions. Charles Bazerman and James Paradis, ed. Madison: U of Wisconsin P, 1991. 306-35.
Winsor, Dorothy A. "Engineering Writing/Writing Engineering." College Composition and Communication 41 (1990): 58-70.
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RESEARCH IN PROFESSIONAL WRITING
Theories that Inform Research
Charney, Davida. "From Logocentrism to Ethocentrism: Historicizing Critiques of Writing Research." Technical Communication Quarterly 7 (1998): 9-32.
Faigley, Lester. "Nonacademic Writing: The Social Perspective." Writing in Non-Academic Settings. Lee Odell and Dixie Goswami, ed. New York: Guilford, 1985. 231-248.
Guba, Egon G. "The Alternative Paradigm Dialog." The Paradigm Dialog. Newbury Park, CA: Sage, 1990. 17-27.
Ornatowski, Cezar M. "Technical Communication and Rhetoric." Foundations for Teaching Technical Communication: Theory, Practice, and Program Design. Katherine Staples and Cezar Ornatowski, ed. Greenwich, CT: Ablex, 1997. 31-52.
Subbiah, Mahalingam. "Social Construction Theory and Technical Communication." Foundations for Teaching Technical Communication: Theory, Practice, and Program Design. Katherine Staples and Cezar Ornatowski, ed. Greenwich, CT: Ablex, 1997. 53-66.
Thralls, Charlotte, and Nancy Roundy Blyler. "The Social Perspective and Technical Communication." Professional Communication: The Social Perspective. Nancy Roundy Blyler and Charlotte Thralls, ed. Newbury Park: Sage, 1993. 3-34.
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The Social Approach
Doheny-Farina, Stephen, and Lee Odell. "Ethnographic Research on Writing: Assumptions and Methodology." Writing in Non-Academic Settings. Lee Odell and Dixie Goswami, ed. New York: Guilford, 1985. 503-35.
McCarthy, Lucille Parkinson. "A Psychiatrist Using DSM-III: The Influence of a Charter Document in Psychiatry." Textual Dynamics of the Professions. Charles Bazerman and James Paradis, ed. Madison: U of Wisconsin P, 1991. 358-78.
Odell, Lee. "Beyond the Text: Relations between Writing and Social Contexts. Writing in Non-Academic Settings. Lee Odell and Dixie Goswami, ed. New York: Guilford, 1985. 249-80.
Paradis, James, David Dobrin, and Richard Miller. "Writing at Exxon ITD: Notes on the Writing Environment of an R&D Organization." Writing in Non-Academic Settings. Lee Odell and Dixie Goswami, ed. New York: Guilford, 1985. 281-307.
Paré, Anthony. "Discourse Regulations and the Production of Knowledge." Writing in the Workplace: New Research Perspectives. Rachel Spilka, ed. Carbondale: Southern Illinois UP, 1993. 111-23.
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The Critical Approach
Blyler, Nancy. "Taking a Political Turn: The Critical Perspective and Research in Professional Communication." Technical Communication Quarterly 7 (1998): 33-52.
Chin, Elaine. "Redefining ‘Context’ in Research on Writing." Written Communication 11 (1994): 445-82.
Clark, Greg. "Rescuing the Discourse of Community." College Composition and Communication 45 (1994) 61-74.
Herndl, Carl G. "Teaching Discourse and Reproducing Culture: A Critique of Research and Pedagogy in Professional and Non-Academic Writing." College Composition and Communication 44 (1993): 349-63.
Lay, Mary M. "Feminist Theory and the Redefinition of Technical Communication." Journal of Business and Technical Communication 5 (1991): 348-70.
McCarthy, Lucille Parkinson, and Joan Page Gerring. "Revising Psychiatry’s Charter Document: DSM IV." Written Communication 11 (1994): 147-92.
Sauer, Beverly. "Sense and Sensibility in Technical Documentation: How Feminist Interpretation Strategies Can Save Lives in the Nation's Mines." Journal of Business and Technical Communication 7 (1993): 63-83.
Segal, Judy, Paré, Anthony, Brent, Doug, & Vipond, Douglas. "The Researcher as Missionary: Problems with Rhetoric and Reform in the Disciplines." College Composition and Communication 50 (1998): 71-90.
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Other Approaches
Flower, Linda, and John R. Hayes. "A Cognitive Process Theory of Writing." College Composition and Communication 32 (1981): 365-87.
Harrison, Teresa M. "Frameworks for the Study of Writing in Organizational Contexts." Written Communication 9 (1987): 3-24.
Kent, Thomas. "On the Very Idea of a Discourse Community." College Composition and Communication 42 (1991): 425-45.
Kent, Thomas. "Reply by Thomas Kent." College Composition and Communication 43 (1992): 522-24.
Redish, Janice C. "Understanding People: The Relevance of Cognitive Psychology to Technical Communication Design." Foundations for Teaching Technical Communication: Theory, Practice, and Program Design. Katherine Staples and Cezar Ornatowski, ed. Greenwich, CT: Ablex, 1997. 67-84.
Schiappa, Edward. "Response to Thomas Kent." College Composition and Communication 43 (1992): 522-23.
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Research Methods
Anderson, Paul V. "What Survey Research Tells Us about Writing at Work." Writing in Non-Academic Settings. Lee Odell and Dixie Goswami, ed. New York: Guilford, 1985. 453-501.
Bouldin, Tyler, and Lee Odell. "Surveying the Field and Looking Ahead: A Systems Theory Perspective on Research on Writing in the Workplace." Writing in the Workplace: New Research Perspectives. Rachel Spilka, ed. Carbondale: Southern Illinois UP, 1993. 268-81.
Brannen, Julia. "Combining Qualitative and Quantitative Approaches: An Overview." Mixing Methods: Qualitative and Quantitative Research. Julia Brannen, ed. Aldershot, England: Avebury, 1992. 3-38.
Cochran, Daniel S., and Janet A. Dolan. "Qualitative Research: An Alternative to Quantitative Research in Communication. " Journal of Business Communication 21 (1984): 25-32.
Debs, Mary Beth. "Reflexive and Reflective Tensions: Considering Research Methods from Writing-Related Fields." Writing in the Workplace: New Research Perspectives. Rachel Spilka, ed. Carbondale: Southern Illinois UP, 1993. 238-52.
Forman, Janis. "Collaborative Business Writing: A Burkean Framework for Future Research." The Journal of Business Communication 28 (1991): 233-57.
Sullivan, Patricia, and James E. Porter. "On Theory, Practice, and Methods: Toward a Heuristic Research Methodology for Professional Writing." Writing in the Workplace: New Research Perspectives. Rachel Spilka, ed. Carbondale: Southern Illinois UP, 1993. 220-37.
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Issues in Research
Charney, Davida. "Empiricism Is not a Four-Letter Word." College Composition and Communication 47 (1996): 567-93.
Doheny-Farina, Stephen. "Research as Rhetoric: Confronting the Methodological and Ethical Problems of Research on Writing in Nonacademic Settings." Writing in the Workplace: New Research Perspectives. Rachel Spilka, ed. Carbondale: Southern Illinois UP, 1993. 253-67.
Krull, Robert. "What Practitioners Need to Know to Evaluate Research." IEEE Transactions on Professional Communication 40 (1997): 168-81.
Lauer, Janice M., and Patricia Sullivan. "Validity and Reliability as Social Constructions." Professional Communication: The Social Perspective. Nancy Roundy Blyler and Charlotte Thralls, ed. Newbury Park: Sage, 1993. 163-76.
Richardson, Malcom, and Sarah Liggett. "Power Relations, Technical Writing Theory, and Workplace Writing." Journal of Business and Technical Communication 7 (1993): 112-37.
Zappen, James. "Writing the Introduction to a Research Paper: An Assessment of Alternatives." Technical Writing Teacher 12 (1985): 93-101.
ISSUES IN PROFESSIONAL WRITING
Audiences and Readers
Bocchi, Joseph S. "Forming Constructs of Audience: Convention, Conflict, and Conversation." Journal of Business and Technical Communication 5 (1991): 151-72.
Dautermann, Jennie. "Negotiating Meaning in a Hospital Discourse Community." Writing in the Workplace: New Research Perspectives. Rachel Spilka, ed. Carbondale: Southern Illinois UP, 1993. 98-110.
Hovde, Marjorie Rush. "Tactics for Building Images of Audience in Organizational Contexts: An Ethnographic Study of Technical Communicators." Journal of Business and Technical Communication 14 (2000): 395-444.
Miller, Carolyn R., and Jack Selzer. "Special Topics of Argument in Engineering Reports." Writing in Non-Academic Settings. Lee Odell and Dixie Goswami, ed. New York: Guilford, 1985. 309-41.
Collaboration
Burnett, Rebecca E. "Conflict in Collaborative Decision-Making." Professional Communication: The Social Perspective. Nancy Roundy Blyler and Charlotte Thralls, ed. Newbury Park: Sage, 1993. 144-62.
Burnett, Rebecca E., Christianna I. White, and Ann Hill Duin. "Locating Collaboration: Reflections, Features, and Influences." Foundations for Teaching Technical Communication: Theory, Practice, and Program Design. Katherine Staples and Cezar Ornatowski, ed. Greenwich, CT: Ablex, 1997. 133-160.
Corder, Jim. "Tribes and Displace Persons: Some Observations on Collaboration." Theory and Practice in the Teaching of Writing: Rethinking the Discipline. Lee Odell, ed. Carbondale: Southern Illinois UP, 1993.
Debs, Mary Beth. "Recent Research on Collaborative Writing in Industry." Technical Communication 38 (1991): 476-84.
Loehr, Linda. "Composing in Groups: The Concept of Authority in Cross Functional Project Team Work." IEEE Transactions on Professional Communication 38 (1995): 83-94.
Roberts, Tom L., Paul H. Cheney, and Paul D. Sweeney. "Project Characteristics and Group Communication: An Investigation." IEEE Transactions on Technical Communication45 (2002): 84-98.
Kent-Drury, Roxanne. Bridging Boundaries, Negotiating Differences: The Nature of Leadership in Cross-functional Proposal-Writing Groups." IEEE Transactions on Technical Communication 43/ Technical Communication 47 (2000): 90-98.
Marchwinski, Theresa, and Karen Mandziuk. "The Technical Communicator’s Role in Initiating Cross-functional Teams." IEEE Transactions on Technical Communication 43/ Technical Communication 47 (2000): 67-76.
Robey, Daniel, Huoy Min Khoo, and Carolyn Powers. "Situated Learning in Cross-functional Virtual Teams." IEEE Transactions on Technical Communication 43/ Technical Communication 47 (2000): 51-65.
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Editing
Albers, Michael J. "The Technical Editor and Document Databases: What the Future May Hold." Technical Communication Quarterly 9 (2000): 191-206.
Allen, Lori, and Dan Voss. "Ethics for Editors: An Analytical Decision-Making Process." IEEE Transactions on Technical Communication 41 (1998): 58-65.
Corbin, Michelle, Pat Moell, and Mike Boyd. "Technical Editing as Quality Assurance: Adding Value to Content." Technical Communication 49 (2002): 286-300.
Graves, Heather Brodie, and Roger Graves. "Masters, Slaves, and Infant Mortality: Language Challenges for Technical Editing." Technical Communication Quarterly 7 (1998): 389-414
Haugen, Diane. "Editors, Rules, and Revision Research." Technical Communication 38 (1991): 57-64.
Kuhlenschmidt, Sally, and Charmaine Mosby. "Thinking in Pixels: An Editing System for Electronic Texts. The Journal of Technical Writing and Communication 31 (2001): 433-444.
Speck, Bruce W. "Editorial Authority in the Author-Editor Relationship." Technical Communication 38 (1991): 300-315.
Thompson, Isabelle K., and Joyce M. Rothschild. "Stories of Three Editors: A Qualitative Study of Editing in the Workplace." Journal of Business and Technical Communication 9 (1995): 139-69.
Turpin, Elizabeth R., and Judith Gunn Bronson. "Technical Editing." Foundations for Teaching Technical Communication: Theory, Practice, and Program Design. Katherine Staples and Cezar Ornatowski, ed. Greenwich, CT: Ablex, 1997. 221-30.
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Evaluation and Testing
de Jong, Menno, and Peter Jan Schellens. "Reader-Focused Text Evaluation: An Overview of Goals and Methods." Journal of Business and Technical Communication 11 (1997): 402-32.
Hughes, Michael. "Rigor in Usability Testing." Technical Communication 46 (1999): 488-94.
Schellens, Peter Jan, and Menno de Jong. "Revision of Public Information Brochures on the Basis of Reader Feedback." Journal of Business and Technical Communication 11 (1997): 483-01.
Sienot, Matthias. "Pretesting Web Sites: A Comparison between the Plus-Minus Method and the Think-Aloud Method for the World Wide Web." Journal of Business and Technical Communication 11 (1997): 469-82.
Zimmerman, Donald E., Michel Lynn Muraski, and Michael D. Slater. "Taking Usability Testing to the Field." Technical Communication 46 (1999): 495-500.
Dragga, Sam. "Women and the Profession of Technical Writing." Journal of Business and Technical Communication 7 (1993): 312-21.
Haller, Cynthia R. "Revaluing Women’s Work: Report Writing in the North Carolina Canning Clubs, 1912-1916." Technical Communication Quarterly 6 (1997). 281-92.
Le Duc, Linda M. "From Schroedinger’s Cat to Flaming on the Internet: Explroing Gender’s Relevance for Technical/Professional Communication." Foundations for Teaching Technical Communication: Theory, Practice, and Program Design. Katherine Staples and Cezar Ornatowski, ed. Greenwich, CT: Ablex, 1997. 119-32.
Lind, Mary R. "The Gender Impact of Temporary Virtual Work Groups." IEEE Transactions on Technical Communication 42 (1999): 276-85.
Raign, Kathryn Rosee, and Brenda R. Sims. "Gender, Persuasion Technicques, and Collaboration." Technical Communication Quarterly 2 (1993): 89-104.
Tebeaux, Elizabeth. "Toward an Understanding of Gender Differences in Written Communications." Journal of Business and Technical Communication 4 (1990): 25-43.
Thompson, Isabelle. "Women and Feminism in Technical Communication: A Qualitative Content Analysis of Journal Articles Published in 1989 through 1997." Journal of Business and Technical Communication 13 (1999): 154-78.
Cross, Geoffrey, A. "The Interrelation of Genre, Context, and Process in the Collaborative Writing of Two Corporate Documents." Writing in the Workplace: New Research Perspectives. Rachel Spilka, ed. Carbondale: Southern Illinois UP, 1993. 141-57.
Jamieson, Kathleen M. Hall. "Generic Constraints and the Rhetorical Situation." Philosophy and Rhetoric 6 (1973): 162-70.
Miller, Carolyn. "Genre as Social Action." Quarterly Journal of Speech 70 (1984): 151-67.
Smart, Graham. "Genre as Community Invention: A Central Bank's Response to Its Executives' Expectations as Readers." Writing in the Workplace: New Research Perspectives. Rachel Spilka, ed. Carbondale: Southern Illinois UP, 1993. 124-40.
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Information Design
Mazur, Beth. "Revisiting Plain Language." Technical Communication 47 (2000): 205-11.
Redish, Janice C. (Ginny). "What Is Information Design?" Technical Communication 47 (2000): 163-66.
Smart, Karl L., Whiting, Matthew, E., and DeTienne, Kristen Bell. "Assessing the Need for Printed and Online Documentation: A Study of Customer Preference and Use." Journal of Business Communication 38 (2001): 285-314.
Zimmerman, Beverly B., and Jessica R. Schultz. "A Study of the Effectiveness of Information Design Principles Applied to Clinical Resarch Questionnaires." Technical Communication 47 (2000): 177-93.
Redish, Janice C., Robin M. Battison, and Edward S. Gold. "Making Information Accessible to Readers." Writing in Non-Academic Settings. Lee Odell and Dixie Goswami, ed. New York: Guilford, 1985. 129-54.
Selzer, Jack. "What Constitutes a "Readable" Technical Style?" New Essays in Technical and Scientific Communication: Research, Theory, and Practice. Paul V. Anderson, R. John Brockmann, and Carolyn R. Miller, ed. Farmingdale: Baywood, 1983. 71-89.
Suchan, James, and Ronald Dulek. "A Reassessment of Clarity in Written Managerial Communications." Management Communication Quarterly 4 (1990): 87-99.
Carter, Jeff, and Mike Markel. "Web Accessibility for People with Disabilities: An Introduction for Web Developers." IEEE Transactions on Professional Communication 44 (2001): 225-233.
de Jong, Menno, and Peter Jan Schellens. "Readers' Background characteristics and Their Feedback on Documents: The Influence of Gender and Educational Level on Evaluation Results." The Journal of Technical Writing and Communication 31 (2001): 267-281.
Van Horen, F. M., C. Jansen, A. Maes, and L.G.M. Noordman. "Manuals for the Elderly: Which Information Cannot Be Missed?" The Journal of Technical Writing and Communication 31 (2001): 415-431.
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Reader-Based Design
Smart, Karl L., and Matthew E. Whiting. "Using Customer Data to Drive Documentation Design Decisions." Journal of Business and Technical Communication 16 (2002): 115-169
Swenson, Jenni, Helen Constantinides, and Laura Gurak. "Audience-driven Web Design: An Application to Medical Web Sites." Technical Communication 49 (2002): 340-352.
Warren, Thomas L. "Cultural Influences on Technical Manuals." The Journal of Technical Writing and Communication 32 (2002): 111-123.
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Review and Revision
Katz, Susan M. "Chapter 3: Writing Review." The Dynamics of Writing Review: Opportunities for Growth and Change in the Workplace. Greenwich: Ablex (1998). 37-54.
Kliemann, Susan. "The Complexity of Workplace Review." Technical Communication 38 (1991): 520-26.
Kliemann, Susan. "The Reciprocal Relationship of Workplace Culture and Review." Writing in the Workplace: New Research Perspectives. Rachel Spilka, ed. Carbondale: Southern Illinois UP, 1993. 56-70.
McGee, Lynn. "Communication Channels Used by Technical Writers Throughout the Documentation Process." IEEE Transactions on Technical Communication 43/ Technical Communication 47 (2000): 35-49.
van der Geest, Thea, and Lisette van Gemert. "Review as a Method for Improving Professional Texts." Journal of Business and Technical Communication 11 (1997): 433-450.
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Technology
Carliner, Saul. "Taking Cues from the Culture: The Case of Network Earth." Journal of Business and Technical Communication 14 (2000): 264-88.
Kahn, Russell L. "The Effect of Technological Innovation on Organizational Structure: Two Case Studies of the Effects of the Intorduction of a New Technology on Informal Organizational Structures." Journal of Business and Technical Communication 14 (2000): 328-47.
Markus, M. L. "Finding a Happy Medium: Explaining the Negative Effects of Electronic Communication on Social Life at Work." ACM Transactions on Information Systems 12 (1994): 119-49
Perugini, Valerie. "Anytime, Anywhere: The Social Impact of Emerging Communication Technology." IEEE Transactions on Professional Communication 39 (1996): 4-15.
Ross, Susan Mallon. "Electronic Mail: Legal and Ethical Concerns in the United States and Canada." IEEE Transactions on Professional Communication 37 (1994): 218-25.
Sapienza, Filipp. "Does Being Technical Matter? SML, SIngle Source, and Technical Communication." The Journal of Technical Writing and Communication 32 (2002): 155-170.
Shirk, Henrietta Nickels. "The Impact of New Technologies on Technical Communication." Foundations for Teaching Technical Communication: Theory, Practice, and Program Design. Katherine Staples and Cezar Ornatowski, ed. Greenwich, CT: Ablex, 1997. 179-92.
Silker, Christine M., and Laura J. Gurak. "Technical Communication in Cyberspace: Report of a Qualitative Study." Technical Communication 43 (1996): 357-68.
Sproull, Lee, and Sara Kiesler. "Computers, Networks, and Word." Global Networks: Computers and International Communication. Linda Harasim, ed. Cambridge: MIT Press, 1993. 106-19.
Thrush, Emily Austin, and Michael Bodary. "Virtual Reality, Combat, and Communication." Journal of Business and Technical Communication 14 (2000): 315-27.
Visual Communication and Design
Allen, Nancy J. "Ethics and Visual Rhetorics: Seeing’s Not Believing Anymore." Technical Communication Quarterly 5 (1996): 87-105.
Barton, Ben F., and Marthalee S. Barton. "Ideology and the Map: Toward a Postmodern Visual Design Practice." Professional Communication: The Social Perspective. Nancy Roundy Blyler and Charlotte Thralls, ed. Newbury Park: Sage, 1993. 49-78.
Doumont, Jean-Luc. "Verbal Versus Visual: A Word Is Worth a Thousand Pictures, Too." Technical Communication 49 (2002): 219-224.
Doumont, Jean-Luc, and Philippe Vandenbraeck. "Choosing the Right Graph." IEEE Transactions on Professional Communication 45 (2002): 1-6.
Gurak, Laura. "Toward Consistency in Visual Information: Standardized Icons Based on Task." Technical Communication 39 (1992): 33-37.
Houser, Rob, and Scott DeLoach. "Learning from Games: Seven Principles of Effective Design." Technical Communication 45 (1998): 319-29.
Jackson, Lisa Ann. "The Rhetoric of Design: Implications for Corporate Intranets." Technical Communication 47 (2000): 212-19.
Keyes, Elizabeth. "Typography, Color, and Information Structure." Technical Communication 40 (1993): 638-54.
Kostelnick, Charles. "Conflicting Standards for Designing Data Displays: Following, Flouting, and Reconciling Them." Technical Communication 45 (1998): 473-83.
Salinas, Carlos. "Technical Rhetoricians and the Art of Configuring Images." Technical Communication Quarterly 11 (2002): 165-183.
Selber, Stuart. "The Politics and Practice of Media Design." Foundations for Teaching Technical Communication: Theory, Practice, and Program Design. Katherine Staples and Cezar Ornatowski, ed. Greenwich, CT: Ablex, 1997. 193-208.
Wang, Qiuye. "A Cross-cultural Comparison of the Use of Graphics in Scientific and Technical Communication." Technical Communication 47 (2000): 553-560.
Williams, Thomas R., and Deborah A. Harkus. "Editing Visual Media." IEEE Transactions on Professional Communication 41 (1998): 33-46.
PROFESSIONAL RESPONSIBILITIES
Communication and Disaster
Herndl, Carl G., Barbara A. Fennell, and Carolyn R. Miller. "Understanding Failures in Organization Discourse: The Accident at Three Mile Island and the Shuttle Challenger Disaster." Textual Dynamics of the Professions. Charles Bazerman and James Paradis, ed. Madison: U of Wisconsin P, 1991. 279-305.
Miles, Thomas. "The Memo and ‘Disinformation’: Beyond Format and Style." Issues in Writing 2 (1989): 42-60.
Winsor, Dorothy A. "Communication Failures Contributing to the Challenger Accident: An Example for Technical Communicators." IEEE Transactions on Technical Communication 31 (1988): 101-07.
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Ethical Issues
Dragga, Sam. "A Question of Ethics: Lessons from Technical Communicators on the Job." Technical Communication Quarterly 6 (1997): 161-78.
Dragga, Sam. "Is This Ethical?: A Survey of Opinion on Principles and Practices of Document Design." Technical Communication 43 (1996): 255-65.
Katz, Steven B. "The Ethic of Expediency: Classical Rhetoric, Technology, and the Holocaust." College English 54 (1992): 255-75.
Ornatowski, Cezar M. "Between Efficiency and Politics: Rhetoric and Ethics in Technical Writing." Technical Communication Quarterly 1 (1992): 91-103.
Sullivan, Dale. L. "Political-Ethical Implications of Defining Technical Communication as a Practice." Journal of Advanced Composition 10 (1990): 375-86.
International and Intercultural Concerns
Artemeva, Natasha. "The Writing Consultant as Cultural Interpreter: Bridging Cultural Perspectives on the Genre of the Periodic Engineering Report." Technical Communication Quarterly 7 (1998): 285-99.
Kohl, John R. "Improving Translatability and Readability with Syntactic Cues." Technical Communication 46 (1999): 149-66.
St. Amant, Kirk. "When Cultures and Computers Collide: Rethinking Computer-Mediated Communication According to International and Intercultural Communication Expectations. Journal of Business and Technical Communication 16 (2002): 196-214.
Thrush, Emily A. "Plain English? A Study of Plain English Vocabulary and International Audiences." Technical Communication 48 (2001).
Weiss, Timothy. "‘The Gods Must Be Crazy’: The Challenge of the Intercultural." Journal of Business and Technical Communication 7 (1993): 196-217.
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Legal Issues
Caher, John M. "Technical Documentation and Legal Liability." Journal of Technical Writing and Communication 25 (1995): 5-10.
Markel, Mike. "Deep Linking: An Ethical and Legal Analysis. IEEE Transactions on Professional Communication 45 (2002): 77-83.
McCord, Elizabeth A. "Multiple Drafts and Legal Liability: A Hazard for Professional Writers." IEEE Transactions on Professional Communication 35 (1992) 138-42.
Paradis, James. "Text and Action: The Operator’s Manual in Context and in Court." Textual Dynamics of the Professions. Charles Bazerman and James Paradis, ed. Madison: U of Wisconsin P, 1991. 256-78.
Porter, James E. "The Role of Law, Policy, and Ethics in Corporate Composing: Toward a Practical Ethics for Professional Writing." Professional Communication: The Social Perspective. Nancy Roundy Blyler and Charlotte Thralls, ed. Newbury Park: Sage, 1993. 128-43.
Woolever, Kristin R. "Corporate Language and the Law: Avoiding Liability in Corporate Communication." IEEE Transactions on Technical Communication
Last modified 7/2/05