Professional Activity

Member, Association of Computing Machinery (ACM) and Special Interest Group in Documentation (SIGDOC). I have served as a referee, planning committee member, and tutorials chair at various of the organization's annual conferences. Served as reprints editor of JCD for several years.

Member, Usability Professionals' Association and member of the advisory council of triUPA, the Research Triangle chapter of UPA.

Editorial Board, IEEE Transactions on Professional Communication

Referee, Journal of Business and Technical Communication and STC's Technical Communication.

Senior Member, Society for Technical Communication (STC). Educational Liaison, Carolina Chapter of the STC.

Served as Editor-in-Chief, ACM SIGDOC Journal of Computer Documentation (JCD), 2001-2002.

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