1611- R Amber Ridge Lane
Raleigh, NC
27607
919.389.2940 (h)
919.515-5424 (w)
jen@riehle.net
http://www4.ncsu.edu/~jmriehle
Career Goal
I would like to find a position that involves the design and
creation of web pages and uses the latest in programming languages and
information technology. I am also interested in Computing Services and technology
education.
Education
Candidate
for: Bachelor of Science
in Textile Management
North
Carolina State University,
8/1997- present
Relevant Courses
- Networking
- Knowledge
Management
- Introduction
to Computer Science
- Marketing
- Business
Policy and Strategy
- Writing
for Businesses/ Technical Writing
Computer Proficiency
Software
- Microsoft
Office Suite
- Adobe
Products: Acrobat, Photoshop, Illustrator, GoLive
- Macromedia
Products: Dreamweaver, Fireworks and Flash
- Remedy
Call Tracking System
- SAS
- MySQL (limited)
Operating Systems
- Unix
- Linux
- Macintosh
9, OSX
Hardware
- PC and
printer configuration and troubleshooting
Network and Internet
- Knowledge
of HTML, DHTML and some Javascript and PHP
- Familiar
with basic Networking concepts, routers, servers, Network protocols etc.
Work History
10/2003- present North Carolina State University
Information Technology Division
Education and Publications Assistant
7/2003- 9/2003 North
Carolina State University
College of Textiles (FT)
Computing
Consultant Level I
8/2000-6/2003 North
Carolina State University
Information Technology Division
Helpdesk
Consultant- Senior Consultant (8/00)
Technology
Education Assistant (7/02)
7/2002-present Marit Web Design and Consulting
Personal
consulting, web design, repair and management
6/2002-3/2003 The
Museum Company- Crabtree Valley Mall
Sales
Associate and Third Key (opening and closing duties)
6/2001-12/2001 North
Carolina State University
Newspaper- ‘The Technician’
Staff
Photographer
6/1997-6/2001 Village
Gallery- Custom Framing and Gift
Shop
Clerk
and cashier
Qualifications
Supervision
- Delegated
responsibilities to and oversaw the management of 8 employees
- Guided
incoming students through basic university computing skills
Organization & Planning
- Writing
and teaching classes in MS Excel, HTML, Photoshop (Introduction and
Advanced) MS Publisher and PowerPoint
- Created
and maintained new a series of new Training pages for incoming Helpdesk
staff members; created and maintained several university documentation
pages (Webmail program, FTP, Education
Technology Registration etc.)
Knowledge and Skills
- Created
several NCSU webpage’s for university events
- SAS
Programming Essentials coursework: Completed 8/2004
- Performed
outstanding customer service skills in retail, education and business
oriented markets
- Demonstrated
ability to work within deadlines and meet quotas
References
|
Chris King
Help Desk Supervisor
2620Hillsbourough St. Rm208
Raleigh, NC 27695
919-515-5431
|
Ryan Linn
NCSU UNIX Systems Administrator
2620 Hillsborough Street Rm 209
Raleigh, NC 27695
(919) 513-4088
(919) 201-8442
|
Carole Saravitz, Ph.D.
Assistant Director
Phytotron
NCSU
Box 7618
Raleigh, NC 27695-7618
919-515-2778
|
Dave Albert
LHS Band Director
4820
Leesville Rd.
Raleigh, NC 27613
(919) 867-1448
|
|
HD manager- 2years.
Direct supervisor 10 months
|
Mentor, assists in instruction/ projects
|
Client
|
HS Band director.
Known for 10+ years
|
**To view portfolio
and other information, please visit my website at: http://www4.ncsu.edu/~jmriehle
Thank you for your
consideration!