As with the résumés, the letter with the lowest score would be the most persuasive one for Kelly to send, the one most likely to result in an interview.
| Ranking |
|
Sufficient: |
| 1 |
|
Letter 1: all information needed by audience is included; letter elaborates effectively on both work experience and education; claim about interpersonal relationship skills is backed up |
| 3 |
|
Letter 3: too short; no phone; most information given merely repeats résumé data and is vague; claim about interpersonal and communication skills not supported |
| 2 |
|
Letter 2: no elaboration on education; too many ways to be reached - confusing |
|
|
Typical: |
| 1 |
|
Letter 1: letter emphasizes that work experience is typical and extensive; key words (JAVA; C++) are included |
| 3 |
|
Letter 3: JAVA mentioned but not C++; web-related activities (which would be typical) are barely mentioned |
| 2 |
|
Letter 2: work experience is typical and extensive; no mention of JAVA |
|
|
Accurate: |
| 1 |
|
Letter 1: no apparent errors; all acronyms defined |
| 3 |
|
Letter 2: "relevant" is misspelled; "extended" should be "extensive"; discrepancy in employment req.# between SUBJ line and 1st paragraph |
| 2 |
|
Letter 3: acronyms are not defined |
|
|
Relevant: |
| 1 |
|
Letter 1: claim about interpersonal relationship skills is related to employer's needs; even more detail would strengthen this claim |
| 3 |
|
Letter 2: vague rather than specific mention of what applicant will do for employer |
| 2 |
|
Letter 3: letter wastes valuable space with redundancies (enclosed résumé is mentioned four times); too much emphasis on what company can do for applicant |
|
|
Tone: |
| 1 |
|
Letter 1: tone is assertive but pleasant and not pushy; talks knowledgeably about how work experience has met the needs of several employers; shows sensitivity to the need to work with diverse people |
| 2 |
|
Letter 2: "I feel" is not assertive enough-seems uncertain; doesn't offer much more than the résumés so not much opportunity to hear any "voice" |
| 3 |
|
Letter 3: some readers might find "the most suitable" and the "if you don't call me, I'll call you" comments to be a touch on the arrogant side; Many sentences begin with "I am/ I have"; this pushy, self-centered tone could create anxiety or defensiveness in the audience. |
|
|
Letter 1 is the most persuasive letter for Kelly to send.