CLASS OBSERVATION REFLECTION
I observed an introductory public speaking class at the end of October 2006. The class is taught by one of the second-year communication graduate teaching assistants. I’ll call her Anne. Anne spent the few minutes before class time speaking with the students and socializing. Since it was a Monday, the conversation naturally revolved around weekend activities. I immediately sensed that students were very comfortable engaging her in conversation.
Class began on time. Anne clearly indicated the beginning of class with a change of tone and, “Let’s get started,” however, the chatter continued a bit. She reinforced her statement with “I know you’re tired, but let’s focus.” This is an excellent method of engaging the students, because the instructor showed sympathy (“I know…” and verbal immediacy “Let’s…”). The class immediately settled. A less effective method (certainly less personable) would be to say, “Although you’re tired, it’s time for you to focus.” This is a direct challenge to the students’ faces and shows no verbal immediacy.
Anne began class by explaining the tasks for the day and briefly suggests how today’s topic connects with and applies to previously discussed material. Anne introduces the story she is about to tell by joking with the students that it’s time to practice their “active listening skills.” The fictional story is well told and illustrates the subject for this class and part of the next: considering the audience. After introducing the topic with her story, Anne moves to notes projected on the overhead to bullet the main points of her topic. Although she has the notes printed on a single sheet of paper, she keeps future points of the outline obscured until she covers them in class. This is useful for several reasons: 1) students are required to focus on what is being said now, not what will be said later; 2) students are not overwhelmed with too much information at once; and 3) students who only take notes in class but don’t listen may listen a little bit more (or at least not fall asleep) if they have to write down a bullet every few minutes.
Anne frequently uses verbally immediate language such as “we,” “our,” and “you” and often highlights her points with examples. Notably, she: refers to specific students’ speeches from other weeks (increased immediacy/teacher affect); uses examples from her own life (increased immediacy); and refers to seminars she attends, participates, or leads. This last point not only increase her perceived authority/credibility but also makes the material relevant to the students, since they can imagine how skills learned in the class are practically applied in the working world.
The class was paced very well. Anne regularly (but not overtly) checked time to pace herself. She speaks clearly and allows time for information to sink in before moving on to another topic. She is not afraid to pause and does not use fillers. She made good use of time by speaking while distributing a handout that illustrated one of her points. (Kudos for the useful handout!)
The final five minutes of class were spent in group-activity time. The students divided into five groups and were asked to answer a series of questions. Since time was running a little short, Anne told the class to do group-work today and present the topics for discussion on Wednesday. The five questions described different types of speech situations and allowed students the opportunity to consider the practical application of audience analysis. Anne handled the group work very well: she walked over to each group to check on progress; discussed their thought process; and explained any unclear points. She noticed one group was not taking the activity too seriously (“visit-time”) and walked over to casually ask them what they’ve come up with (nice!).
Overall, Anne did a superb job with this class. About halfway through the class, I realized that I hadn’t written anything negative, which is great. Naturally, I started keeping an extra-close eye out for anything I could pick up, because who would believe that I observed the perfect class? The only critique I have is that Anne never paused to ask if the students had any questions. She never outright said, “What are your questions?” Of course, I’ve only observed one of her classes and I imagine this could be part of the classroom dynamics. Her students seemed very comfortable engaging her and participating during class, so I wouldn’t be surprised at all if they were also comfortable to ask her questions without a prompt. She gave pause at appropriate times throughout class (e.g., transitions) and these were times when students could ask questions. So, I don’t really think this is much of a criticism because my best teachers never paused to ask questions either: I felt comfortable interrupting to ask a question. In summation, I think Anne is a very effective teacher.