- Dennis Bahler, C. Dupont, and J. Bowen,
Mediating Conflict in Concurrent Engineering
with a Protocol Based on Utility,
Concurrent Engineering: Research
and Applications, 2 (1994), Special Issue on Conflict Management in
Concurrent Engineering, 197-207.
Concurrent engineering is an approach to product, process, and organizational
design in which experts from many disciplines contribute
at many stages of the product life cycle.
Even though the design process is mostly cooperative,
conflicts among sharply diverging viewpoints may occur, which require
negotiated compromise solutions.
Design advice tools can assist in this process of negotiation
by making their critiques and suggestions
conveniently available to all members of the
product development team.
Constraint-based languages of sufficient expressive power
provide a convenient representation of real-world
problems like those encountered in concurrent engineering, and we believe
they are a good basis for building such design advice tools.
In this paper we describe a protocol, based on the use of economic
utility, by which constraint-based design advice systems
can recognize conflict, and support and mediate negotiation fairly.
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